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ECOJOHN Sr -  FAQ

Installation
Operation
Cleaning and Maintenance
Technical
Warranty
Distributorship

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INSTALLATION

Q. Is the Sr difficult to install?

A. No. With the purchase you will get the entire chimney system along with easy direction of how to install the unit. After the chimney has been installed with the toilet, you only need to connect the propane and the power. If you have any questions regarding the installation, you can always call GII’s tech support: 1-866-ECOJOHN

Q. Can the vent pipe go out through the wall?

A. Yes. By adding a 90 degree vent piece, it is possible to route the vent out through the side of the house as well as going straight up through the roof (which is recommended).  

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OPERATION

Q. How is Sr different from a composting toilet?

A. The Sr model uses propane to incinerate all the waste in a few minutes. With a composting toilet, it will take several months for it to decompose.

Q. How does the incineration process work?

A. An auger moves the waste into a special burn chamber that is located in the rear of the toilet. A burner then incinerates the waste into a very small amount of sterile ash.

Q. Can the toilet be used during its incineration process?

A. Yes, this is one of the unique functions of the Sr. If the toilet lid is being lifted up, it will automatically stop the auger to move and shut down the incineration process. This is one of the safety functions that this model has and contributes to a completely safe and reliable incinerating toilet.

Q. How long does a burn cycle take?

A. A short burn cycle (liquid waste) takes about 5-10 minutes, and a long burn cycle (waste) takes approximately 25-30 minutes.

Q. Does it operate in colder climate?

A. Absolutely, we are proud to say that the ECOJOHN™ Sr works excellent in colder climate. Since its patented technology incinerates the waste in a burn chamber, there is no risk of freeze ups or malfunctioning in colder climates.

Q. Is there any unpleasant odor?

A. No. The burning process operates on very high temperatures, which eliminate any bad septic odor. As an option, one can also purchase a special catalytic converter that cleans the outgoing air. With the catalytic converter, a chimney fan is also included, which ensures a good airflow and that no air is coming back to the restroom.

Q. Is it safe?

A. Yes. Several testing agencies have tested have tested this product immensely to ensure a completely safe product. The toilet is equipped with several safety devices to ensure a completely safe product.

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CLEANING AND MAINTENANCE

Q. How do you keep the auger and bowl clean if there is no water to flush with?

A. For cleaning purpose, the Sr is equipped with a small water container (1/4 gallon), which can be used to keep the auger and bowl clean. By pressing a special rinse button, one can rinse a little bit of water in the bowl.

Q. How often do I need to clean out the ashes?

A. The ECOJOHN™ Sr is extremely efficient and requires very low maintenance. On average usage (in a 3-4 people household), the chamber needs to be cleaned out 1-2 times every six months.

Q. Is it difficult to emptying the ashes?

A. Not at all. It takes about 10 minutes to clean the burn chamber. To watch a video of how to empty the ashes, simply click on this link: http://www.ecojohn.com/maintenance.html

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TECHNICAL

Q. What is the capacity?

A. The Sr is built to handle up to 8 people full time living and 16 people part time (job site etc.).

Q. How much propane is being used?

A. 0.246 ounce (7 grams) of propane per minute it burns. It equals to approximately 200 flushes per 5 gallon propane tank.

Q. How much electricity is being consumed?

A. Very little. It only needs electricity to run the auger for 30 seconds (1.5 amps), to ignite the burner (1.5 amps), and to run the special airflow fan for 60 seconds (3 amps).

Q. What are the power requirements?

A. It can be powered by either 12V DC or 110V AC. Specify before purchase.

Q. What tech support can I expect if anything is malfunctioning?

A. If you have any difficulties with the toilet, GII's tech support are always available to help you and fix your problem. They can be easily accessible through the ECOJOHN™ website (www.ECOJOHN.com) or by calling GII (1-866-ECOJOHN).

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WARRANTY

Q. What type of warranty to I get with the toilet?

A. GII offers a 1 year factory warranty on the Sr model.

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DISTRIBUTORSHIP

Q. Who manufactures ECOJOHN™ ?

A. Global Inventive Industries (GII) is the manufacturer and distributor of the ECOJOHN™ products.

Q. Are there any local dealers where I live?

A. GII is expanding its dealers; please contact GII for more information.

Q. How can I become a dealer of ECOJOHN™ ?

A. Contact GII at 1-866-ECOJOHN, or email at: info@ECOJOHN.com.

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